Stakeholder management is the process of maintaining good relationships with the people who have most impact on your work. Communicating with each one in the right way can play a vital part in keeping them “on board”.
From Mindtools.com
Core content

PART 1
Persuasive or “Influencing” Ability
In this part the importance of strong ‘influencing’ abilities are explained and examples are given.

PART 2
Relationship Building
In this part you will learn which skills you’ll need to apply do build strong and stable relationships.

PART 3
Choice or use of Technology and Workflows
In this part you will discover the best way to use automated workflows through advanced technology.

PART 4
Communication styles/formats
In this part you will discover the best way to use automated workflows through advanced technology.

PART 5
Choice and use of Data
In this part you will discover the importance of using data most effectively to see where to change or improve.