Stakeholder management is the process of maintaining good relationships with the people who have most impact on your work. Communicating with each one in the right way can play a vital part in keeping them “on board”.

From Mindtools.com


Core content

PART 1

Persuasive or “Influencing” Ability

In this part the importance of strong ‘influencing’ abilities are explained and examples are given.

PART 2

Relationship Building

In this part you will learn which skills you’ll need to apply do build strong and stable relationships.

PART 3

Choice or use of Technology and Workflows

In this part you will discover the best way to use automated workflows through advanced technology.

PART 4

Communication styles/formats

In this part you will discover the best way to use automated workflows through advanced technology.

PART 5

Choice and use of Data

In this part you will discover the importance of using data most effectively to see where to change or improve.


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